The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Luxurious
“Our hotel room was impressively spacious and designed with modern touches, featuring a huge TV and a convenient coffee machine that enhanced our comfort.” view full review
Delicious Breakfast!
“The breakfast selection was excellent, with freshly made omelettes and crepes that were beautifully presented and tasted amazing.” view full review
Modern & Clean
“The bathroom in our room was newly renovated, spotlessly clean, and provided a refreshing shower experience with great water pressure.” view full review
Thoughtful Accessibility
“I was impressed by the attentive measures taken for accessibility, providing a comfortably designed room that catered well to mobility needs.” view full review
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.6
Location
7.2
Service
8.2
Dining
6.4
Guest reviews
7.2/10
based on 5 reviews
8.2
8.2/10 based on 875 reviews
Alan
United Kingdom,
March
2024
6.8/10
The hotel was perfect for our stay, with warm rooms that had all we needed, including a kettle and fridge. The staff were accommodating and pleasant, making our experience truly enjoyable. The location was somewhat okay, not far from the train station, and close to good restaurants. Although the dining experience had some issues, overall, it was very good.
Rooms
8.0
Our room was warm, spacious, and provided all the necessary amenities. The presence of a King-size bed made it even more comfortable for us.
Service
7.0
The staff were great, always smiling and willing to assist. However, there was an incident where they refused to clean our room, but overall, their service was commendable.
Location
6.0
The hotel is somewhat okay in terms of location, about a 20-minute walk from the historical center. It's not in the city center but close enough to easily reach key landmarks and receive help with any questions.
Dining
6.0
The dining experience had its ups and downs. While the local pastries were delicious, there were some issues with poor service. However, the variety of food was good overall.
Facilities
7.0
The hotel offered basic facilities that were sufficient for our needs during the stay.
Kevin
United Kingdom,
November
2023
8.2/10
The hotel is tucked away in a quiet area, providing a peaceful stay compared to the bustling Accor hotels nearby. The rooms are spacious and comfortable, equipped with tea/coffee makers, though some minor repairs are needed. The service, especially from Stathis, was efficient and friendly throughout our stay. The location is great for sightseeing and the downtown area, even if it's a bit populated by asylum seekers. The dining experience was a mix of positives and negatives, with nice options like yoghurt and bread but room for improvement in cooked items. The facilities offer a satisfactory stay overall.
Rooms
8.0
The rooms are good in size and comfortable, with convenient amenities like tea/coffee makers.
Service
9.0
The service from check-in to room service and the bar/restaurant was excellent, with efficient and friendly staff.
Location
9.0
The location is great, close to sightseeing spots and the downtown area, despite being in an area with a significant population of asylum seekers.
Dining
7.0
The dining experience was a mix of positives and negatives, with a nice variety of items but room for improvement in cooked items.
Facilities
8.0
The facilities offer a satisfactory stay overall, with all the necessary amenities for a comfortable visit.
Jesse
United States,
August
2023
7.2/10
I found the hotel to be conveniently located within walking distance of the train station and old town. The rooms were clean and comfortable, offering everything needed for a short stay. The service was friendly and helpful, though there were some minor issues. The dining experience was excellent with a wide variety of items. Overall, a decent stay with a few drawbacks.
Rooms
7.0
The rooms were spacious and clean, despite needing a new paint job and some furniture updates. They were not big but still comfortable.
Service
7.0
The service was friendly and helpful overall, however, I did experience an incident where staff walked into my room without knocking.
Location
6.0
The hotel seems to be in an area heavily populated by asylum seekers, which may affect the overall ambiance. However, it is within easy reach of the city center.
Dining
8.0
The dining experience was wonderful, offering a great selection of items including a waffle maker. However, it is a bit of a distance to walk from the hotel to the downtown area.
Facilities
8.0
The hotel offers a variety of facilities to enhance the stay, providing essential amenities for guests.
Philip
United Kingdom,
June
2023
7.2/10
The hotel offers clean and spacious rooms with a comfortable bed and friendly service. The location is quiet but not very central, more suitable for business travelers. The dining experience is acceptable but not exceptional, and facilities are decent overall.
Rooms
8.0
The room was large, comfortable, and extremely clean.
Service
9.0
The service was welcoming and informative, especially from Zisis Balatsoukas and the Asian girl.
Location
7.0
The location is quiet and best for business travelers, with nice restaurants and a supermarket nearby.
Dining
5.0
The dining options were barely acceptable for a Mercure hotel.
Facilities
7.0
The facilities were decent overall.
Chris
United Kingdom,
June
2023
7.6/10
The hotel provided an excellent stay for our four-day visit. The rooms were just what we needed, comfortable and quiet, but some were small, outdated, and dirty. Service was top-notch, especially from Stathis, who was always helpful and personable. The location was close to central Salzburg, though slightly remote. The dining was good but a bit expensive for our liking. Overall, a mixed experience with some standout elements.
Rooms
7.0
The rooms were excellent, perfect for our stay, while some were old and poorly lit. Second-floor rooms were spacious, newly furnished, and had a great shower.
Service
9.0
The staff was very helpful and always personable, particularly Stathis, who ensured guests were well-informed throughout our stay.
Location
8.0
The hotel's location was as close to central Salzburg as we hoped, with accessible walkability to the city center and a shuttle available for tours.
Dining
6.0
The dining experience was decent, but the prices were a bit on the higher side for our budget.
Facilities
8.0
Various facilities were offered, from room service to shuttle services, enhancing the overall guest experience.